Installation & Site Requirements

Last updated: July 28, 2026

Getting an install right depends as much on your space as it does on the product. Here is what we need from you, and what we handle.

Measurements

You are responsible for providing accurate measurements unless we perform an on-site measurement as part of a consultation. If we measured it, we own it. If you measured it, please double-check before ordering.

Access

Before your product arrives, please confirm it will fit through every point on the path to its destination:

Doorways and door swings
Hallways and corners
Stairwells and stair turns
Elevators
Entry points, including gates and thresholds

Product dimensions are listed on each product page. Measure your tightest point, not your widest. If you are unsure, send us photos and measurements and we will check it with you.

If a product cannot be brought in, delivery is still considered complete and our Refund Policy governs what happens next.

Wall and Structural Requirements

Murphy beds, wall beds, cabinetry, shelving, wall panel systems, and anything else that mounts to a wall must attach to structural framing or another suitable load-bearing surface.

We will assess this on site. If your walls require modification — blocking, backing, framing repair, or relocating utilities — we will tell you before we proceed and additional charges may apply. We will not mount a wall bed to something that will not hold it.

Site Conditions and Delays

We are not responsible for delays caused by construction schedules, utility conflicts, inaccurate information provided to us, supplier delays, or weather.

Free Consultations and Estimates

We offer complimentary consultations for qualifying projects. A consultation may include site evaluation, product recommendations, material samples, preliminary measurements, and a written estimate.

Quotes are valid for 30 days unless stated otherwise.
Pricing may change if project scope, measurements, materials, labor requirements, or site conditions change after the estimate is issued.
No work begins until we have a written agreement and the required deposit.

Deposits and Payment

A deposit of 50% of the order total is required before we order materials or schedule work. The remaining balance is due on the day of delivery or installation.

We order from our supplier promptly after receiving your deposit, so your deposit becomes non-refundable once that order has been placed. If we are able to cancel your order with our supplier before it ships, we will refund your deposit in full. Contact us as soon as possible if you need to cancel and we will tell you right away whether the order can still be stopped.